Right of withdrawal

If you are a consumer within the meaning of § 13 BGB (BGB is the German Civil law Book: A consumer is any natural person who enters into a transaction for purposes which can be attributed mostly neither commercial nor its independent professional activity.), you have a right of withdrawal in accordance with the following provision:

Right of Withdrawal

You have the right to withdraw from this contract within from14 days without giving a reason. The withdrawal period is 14 days and starts from the date on which you or a representative of you, which is not the supplier, the goods have possessed.

Exceptions to the right of withdrawal made in accordance with § 312 para. 4 BGB apply to goods that were custom manufactured to customer specifications.

To exercise your right, you have me, stating

Family Name:

Given name:


Order number:

Order date:

Date of delivery:

Bank account:



personal signature (only for transmission via a letter)

via a letter or email your decision notified to withdraw from this contract. The use of the provided withdrawal form is not required. To meet the withdrawal deadline, it is sufficient that you send the notification of the use of the withdrawal inquiry before the withdrawal deadline (postmarked in mail)

Effects of withdrawal

  1. If you withdraw from this contract, you have the goods immediately, but not later than 14 days from the day that you told me the withdrawal from this contract, send it back to me or hand over.
  2. You bear the immediate costs and the risk of returning the goods. For resulting in the return transport damage you are liable. Transport damages have occurred, I'll tell you this immediately and document with photos, so you can make the damage on the transport insurance transport company authorized by you submits. In case of total loss of the return on the transport the transport company commissioned by you is liable.
  3. You are obliged to treat the returned goods with care. The goods are for return to pack so that damage to the product can be excluded. This condition is considered to be met if the packaging of the transport of mine corresponds to you.
  4. In case of a possible loss of value due to improper handling of the goods themselves, you will be liable for this loss in value. I will inform you by e-mail about the amount of loss of value immediately after I will have received goods by e-mail.
  5. If you withdraw from this contract, the payment that you made, including the default shipping minus a possible loss in value are repaid without additional charges.
  6. Repayment is made by bank transfer to the specified account you immediately upon receipt of the goods, at the latest within 14 days from the day on which I have received the goods back.